You searched a paid product

Open-source alternatives to Intercom

Intercom does 4 jobs: shared inbox for email, live chat widget on your website, AI agent that answers customers from your docs, help center articles. Most projects replace one or two of them, so pick the job you actually need.

Quick answer

Facts checked 21 Oct 2026

We track one open-source alternative to Intercom, but it doesn't have confirmed commercial use, local running and no paid services together. Chatwoot covers all 4 Intercom jobs.

1 project

Chatwoot

chatwoot/chatwoot Actively maintained

★ 38k active today

Self-hosted customer support inbox with website live chat, email and social channels, a help center and an optional AI agent (Captain).

Replaces Shared inbox for email + Live chat widget on your website + AI agent that answers customers from your docs + Help center articles (partly)

Use it instead of paying for Intercom?

Personal use: Confirmed: Yes
For a business: Partial: Partly Commercial use with conditions: MIT core can be used commercially; enterprise/ code may only be used in production with a…

Runs locally: Confirmed: Yes
Commercial use: Partial: Conditions · MIT
Paid services: Partial: Optional only
Hardware: Confirmed: CPU works
Setup: Confirmed: Medium

Compare 8 of 8 facts sourced · checked 1d ago GitHub ↗ View details

Common questions about Intercom alternatives

Is there a free, open-source alternative to Intercom?

Yes. Chatwoot is free to download and run on your own computer without paid API keys. It covers every job we list for Intercom.

Can I do shared inbox for email locally without an Intercom subscription?

Yes, with Chatwoot (MIT). Check the hardware notes and licence conditions on each page before you start.

Can I do live chat widget on your website locally without an Intercom subscription?

Yes, with Chatwoot (MIT). Check the hardware notes and licence conditions on each page before you start.

Which Intercom alternatives can I use commercially?

With conditions: Chatwoot. This is not legal advice; read each licence.

Does any open-source project replace all of Intercom?

Chatwoot covers every job we list for Intercom.